Refund and Returns

Any returns must be pre-approved by Paradise Marketing Services and must be accompanied by a RETURN AUTHORIZATION NUMBER.

Any unauthorized returns received by Paradise Marketing Services will not receive credit and will not be returned to you.

Any product that has been damaged in shipment SHOULD NOT BE ACCEPTED BY YOUR RECEIVING DEPARTMENT.

Any shortage or damage claims must be made within 14 days from date of shipment.

Paradise Marketing Services is NOT liable for any shortage claims submitted after 14 days from ship date.

Product that has been incorrectly shipped must be reported within 10 business days and will be returned at our expense.

Any other product may be returned at your expense subject to a 20% restocking charge.

Product cannot be returned unless it is in its original packaging, including shrink-wrap on shelf packs.

Expired product cannot be returned.

No product may be returned for any reason after 6 months.